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Terms of Service

Updated 21 September 2026 · Version 2026-09-20-v1

Draft terms

The operator is Insan Fikir Sdn. Bhd., postal address 436, BLOCK 5, LAMAN SERI BUSINESS PARK, PERSIARAN SUKAN, SEKSYEN 13, 40100 SHAH ALAM SELANGOR MALAYSIA. Contact [email protected].

By creating an account you confirm you are 18 or older and that you have read the Privacy Policy.

The service

Emas Estate lets adults buy, hold, transfer, dilute, and redeem digital gold certificates that are intended to be backed by physical gold. On-chain records may appear on a public blockchain. Fees, minimum redemption weight, and collection details are shown in the app before you confirm a transaction.

Regulatory status (including any Bank Negara Malaysia position) is not established by this document. These terms are governed by the laws of Malaysia. The courts of Kuala Lumpur have jurisdiction.

Accounts and wallets

You must pass the age gate and accept these terms before we create an account. You are responsible for your password, recovery phrase, and devices. Identity verification (eKYC), including biometric liveness, is required before regulated actions such as buying or redeeming gold.

Acceptable use

Do not use the service for fraud, sanctions evasion, or to provide access to anyone under 18. We may suspend or close accounts that break these terms or the law.

Liability

The liability of Insan Fikir Sdn. Bhd. for the app and digital service is limited to the greater of RM500 and the total fees you paid to Insan Fikir in the 12 months before the claim. This does not exclude liability that Malaysian law does not allow to be excluded, including death or personal injury caused by negligence, fraud, or wilful default. This clause does not cap loss of allocated or vaulted physical gold; gold custody claims are separate and are not limited by this RM500 limit. Gold price moves, blockchain fees, and third-party outages can delay a transaction.

Changes and contact

We may update these terms. The version identifier above is what signup records. Questions: [email protected].